# Common bugs & fixes

Troubleshooting\
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Why is my game crashing at the CS:GO loading screen?\
To fix this issue please enable multicore rendering in CS:GO graphics settings.\
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Why is the software not injecting after CS:GO is opened?\
If this happens for you, please open a support ticket and we will resolve your issue.\
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Why is the software not working?\
To be able to use the program you need some stuff installed.\
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Install: [Microsoft .NET framework](https://dotnet.microsoft.com/download/dotnet-framework)\
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Install: [C++ Redistributable x86](https://aka.ms/vs/16/release/vc_redist.x86.exe) and [C++ Redistributable x64](https://aka.ms/vs/16/release/vc_redist.x64.exe)