⚠️Common bugs & fixes
Driver didn't load properly / Bluescreening (BSOD) upon load
Disable any anti-virus and anti-cheat running and restart your pc will most likely fix it. Make sure to use a supported windows version (listed under in the FAQ section.). If these fixes are not working for you, contact the support through the customer discord.
d3dx11_43.dll/d3dcompiler_43.dll
Download and install latest version of DirectX (click)
Infinite loading
Disable all antivirus software (uninstall if necessary).
Uninstall any anticheat programs. (EAC, Vanguard, FACEIT etc.)
Restart your computer
System enviroment is not securly set up
Move the loader to different folder
An error occured while spoofing
Update NVIDIA Drivers: Ensure your NVIDIA drivers are up-to-date for optimal performance.
Sync Date & Time: Adjust your device's date and time settings to the current standard.
Contact Support: Open a ticket on the customer Discord to reach the staff.
Anticheat to uninstall:
Vanguard
Faceit
ESEA
Anti virus to uninstall:
Kaspersky
Malwarebytes (only if disabling doesnt fix)
Other anticheat/antivirus just need to be disabled
An error occured while initializing the requested game.
Disable any VPN along with your firewall.
I am crashing
Make sure to follow every requirements to run susano. If that doesn't work please contact the support through the customer discord
Error message when launching FiveM or joining a server
Restart Your Computer Before proceeding with any other troubleshooting, restart your computer. Many issues can be solved by a simple reboot.
Uninstall Conflicting Software
Vanguard (Riot Games Anti-Ch34t): If installed, remove it from your system.
FACEIT Anti-Ch34t: If installed, uninstall it.
Kaspersky: Uninstall if it's running.
MalwareBytes: Disable this temporarily to see if it resolves the issue.
Windows Defender: Disable by following this link: Disable Windows Defender (Password: sordum).
Other Anti-Virus Software: Temporarily disable or uninstall any additional antivirus software to avoid conflicts.
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Disable Core Isolation Navigate to Windows Security > Device Security > Core Isolation and turn it off. For more details, see the screenshot here.
Reinstall FiveM
Make sure you reinstall FiveM in the correct folder:
Installation Path:
%localappdata%
After reinstalling, restart your computer to finalize the changes.
Then video explanation: https://www.youtube.com/watch?v=MItzon3bulI
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